We understand your high expectations for privacy, timeliness, and security when ordering personal items. All orders are shipped in unbranded discreet packaging via global premium carriers to ensure safe and timely delivery. Below are complete policy details:

📦 Packaging & Privacy

All orders feature generic unbranded packaging:

• Reinforced brown boxes (for large/fragile items)
• Cushioned bubble mailers (for small items)
• 100% no external markings - complete privacy guaranteed

⏳ Order Processing

• Standard handling: Ships within 2 business days (Mon-Fri)
• Peak periods: Possible 1-3 day delay during promotions (email notification)
• Order changes: Contact us within 1 hour post-purchase for modifications/cancellations

🌍 Global Shipping

We use international air freight with automatic carrier optimization:

💡 Actual delivery varies by customs - See checkout for estimates

📮 Split Shipments

Some orders may ship separately:

1. Each parcel has unique tracking
2. Possible 1-3 day dispatch gap
3. You'll receive all tracking details

📨 Tracking & Notifications

• Order confirmation: Immediate email
• Shipping notice: With carrier tracking link
• Delays: Contact us if no movement >5 days

⚠️ Important Notes

1. Customs:

   • Recipients responsible for import taxes
   • DHL/FedEx will contact for clearance

2. Restrictions:

   • Embargoed nations
   • Conflict zones (see checkout)

3. Addressing:

   • Provide complete English address + phone
   • Returned parcels require reshipping fees

🔁 After-Sales

• Damage: Photo proof within 7 days for replacement
• Loss: Claim if not received 15 days post-"delivered"
• Full policy: View return terms

ISO-certified packing and real-time monitoring ensure your privacy. Contact 24/7service: [hapitime2025@outlook.com] 📩